Please refer to Collection Agencies, and Consumer Reporting for additional information.
Please refer to Direct Sellers for additional information.
Please refer to Residential Tenancies for additional information.
Please refer to Lotteries for additional information.
No, a collection agency and their collectors are bound by the code of practice under the Collections Act. Under the code, a collection agency and their collectors are not allowed to call you at your place of work, contact your employer without your consent, contact you between the hours of 10 pm and 8 am, threaten to proceed with an action for which they do not have authority, use coercive language, threaten loss of employment, make contact with you in a manner that would be considered harassment and except to obtain your address, communicate with your acquaintances, friends, relatives or neighbors. For more information contact the Consumer Affairs Division.
You can request a copy of your report from the credit reporting agency to verify the information contained in your report is valid. If information contained in your report is not accurate you can contact the individual or company that gave the information to the credit reporting agency about correcting the error. If after doing this your credit report is not corrected contact the Consumer Affairs Division.
Yes, if you charge interest on an unpaid balance or if you charge interest on an amount that is given as credit towards the purchase of a good or service, you are required to be registered as a lender under the Consumer Protection Act. Contact the Consumer Affairs Division for more information.
If you go from door to door selling goods or services or soliciting orders for future delivery you need a licence under the Direct Sellers Act. There are however some people that are exempt from licencing. Some that are exempt are people selling newspapers, dairy or bakery products, firewood, farm products, fish or meat, and charitable organizations. For more information contact the Consumer Affairs Division.
Yes, under the Direct Sellers Act you have a 10 day cooling off period after a copy of the contract is received to either cancel the agreement or return purchased goods. For more information contact the Consumer Affairs Division.
Yes. The Act applies to a verbal rental agreement.
Yes. The landlord is required to provide the tenant with a copy of the Act, without cost, upon entering into a rental agreement. However, if a landlord fails to provide a copy, the tenant should make every effort to become aware of his/her rights and obligations under the Residential Tenancies Act, 2000.
Yes. The landlord can request post dated cheques.
There are certain premises which do not come under the Act, such as accommodations:
(Refer to Section 3 of the Residential Tenancies Act, 2000 for more information concerning what accommodations are excluded.)
No, the Act does not apply to this type of landlord-tenant relationship.
Yes. A tenant is responsible to carry insurance on his/her personal belongings. A tenant's personal belongings are not covered by insurance the landlord may have on the residential premises.
Yes. The rental agreement (written or verbal) continues as if there was no change in ownership. (exception maybe on a foreclosure).
The new owner will be responsible for the security deposit.
Yes. The landlord can charge $5.00 for the first day the rent is late and $2.00 for each additional day the rent is not paid up to a maximum of $75.00.
If a rent cheque is returned N.S.F., a landlord may charge a fee not greater than $25.00.
No. Not paying the rent may result in the landlord serving a short termination notice. The tenant has other options to have a landlord carry out required maintenance work. The tenant should contact the landlord in writing outlining the maintenance work required. If the landlord does not then carry out requested maintenance work, or if any work carried out is not satisfactory the tenant may contact the Division for assistance.
Yes, a landlord can give a short notice of termination when the rent is not paid. Refer to Termination Notices for additional information.
No. A landlord must give the tenant a written notice to increase the rent.
A landlord cannot increase the rent during any fixed term rental agreement or during the first 12 months of a week to week or month to month rental agreement.
A tenant is responsible to repair damages where the tenant or one of the tenant's guests or visitors caused the damages.
A landlord can request in writing a tenant to repair damages. If the tenant fails to do the repairs within 3 days, or a reasonable time, if appropriate, then a landlord can give a tenant a written termination notice of not less than 5 days.
No. A termination notice must be in writing.
Yes, you can obtain an application and licence information from your nearest Government Service Centres Division location, or by phoning (709) 729-2732.
No, all proceeds from lotteries must be used in a charitable or religious way. A staff Christmas party is not considered charitable. For more information on lotteries contact the Consumer Affairs Division.
The video lottery terminals are administered by the Atlantic Lottery Corporation (ALC) on behalf of the Provincial Government. ALC's phone number is (800) 561-3942.